Shifts, cash and day close

Opening and closing a day's trading, and accounting for the cash in the drawer.

Understand

• Shifts and cash drawers — what a shift is, what a drawer is, and why they close separately.
• Running service: availability, approvals and alerts — the three things a manager handles while service is happening.
• My shift — your own session, drawer and handover, from the floor rather than the office.

Set up and change

• Clock in and clock out — a captain's shift from clock-in to the manager closing it, with and without a cash drawer.
• Count and close a drawer — open a drawer, hand it over, count it at the end of the day, and review the count.
• Close the day — the end-of-day sign-off, and why it cannot be undone.

Related topics

• Reading your Overview — the shift and cash card, during service.

• Year Close — the accounting lock, which is not this.

• Reading a report — including the day-end summary.